Yay! A bag of happiness will arrive at your doorstep any day now, but first we want to let you in on the low down of when and how your package will be shipped so that you are worry free! We are so happy you shopped with us and getting you your goodies as soon as possible is our priority!
First and foremost, if you live in the United States your purchase ships free! What is better than free shipping?
We will do our best to get your order out within 2 business days, if there is an influx of orders just know it could be up to 4 business days before your order will ship. It will take between 3-7 business days for your package to arrive to you, but no promises! There is no guaranteed delivery within this time period, because USPS does not deliver on holidays. Trinkets only ships orders between Monday and Friday, so please note that no orders will be shipped on weekends!
We are not responsible for any weather delays, lost, or stolen packages. Please contact USPS for these inquiries.
We do offer overnight shipping for an extra fee! Just select this option at checkout.
No worries, If you need your order earlier than this you can pay an additional fee for USPS priority mail or USPS priority mail express.
After placing your online order, you will get a confirmation email to let you know that we received your order and are working on getting it ready to ship. Once it ships out, you will receive an email letting you know it shipped and giving you the tracking information so you can keep up with your order!
If your package is returned to Trinkets, we will send you an email to let you know we have it. If it is due to an incorrect or non-deliverable shipping address the customer will be responsible for paying the shipping to re-send the package. You will have 21 days from the time we notify you of your returned package to pay the shipping or the items will be restocked. After the 21 days are up the order will be turned into a store credit.
If you have any other questions please feel free to shoot us an email at firstname.lastname@example.org and we will be more than happy to explain or answer any more questions!